# Close a project with clear residual ownership

Illustrative planning brief; no automatic product import.

Illustrative case: intake routing is accepted, a minor label issue remains and support will operate the workflow. A portal idea is still deferred.

## Decision

Close delivery after operating ownership and residual-work decisions are confirmed, without calling deferred scope delivered.

## Owned work

- Confirm accepted scope
  - Owner role: Sponsor
  - Acceptance evidence: The closeout links acceptance of intake routing and names the excluded portal work.
- Assign residual work
  - Owner role: Project lead
  - Acceptance evidence: The label issue has a responsible owner and an agreed follow-up decision.
- Confirm operating ownership
  - Owner role: Support owner
  - Acceptance evidence: Support acknowledges the operating notes and escalation route for the delivered workflow.

## Workflow

1. Compare accepted outcomes with the original scope and documented changes.
2. Assign a disposition and owner to each material residual issue.
3. Confirm the operating handoff and record what would reopen a delivery decision.

## Judgment

A closeout checklist does not erase defects or imply future maintenance is included in the original project commitment.


## Filled illustrative decision

In the invented closeout note, intake routing is accepted and support owns operation. A minor label issue remains with a named follow-up owner, while the portal is still deferred. The project can close its agreed delivery without describing either outstanding item as completed work.


## Workflow questions

### Can a project close with an unresolved issue?

It can when the authorized owner explicitly accepts its disposition and assigns follow-up. Do not hide an issue to mark the project complete.

### What happens to deferred ideas?

Record them as deferred scope with a condition for reconsideration. They should not appear as accepted delivery.

## Product connection

Record residual work and confirmed maintenance ownership when closing out the project’s TeamBoostAI task activity.

Confirm account availability before adopting this manual outline.